GOxCALL smart queue system icon
GOxCALL

Smart Queue Management
Call Smarter, Serve Faster

GOxCALL smart queue system used at a clinic check-in

GOxCALL Core Features

From QR code ticketing to multi location management, GOxCALL delivers a complete smart queuing solution.
Customers scan a QR code to get a ticket online, and queue status syncs to the screen instantly.
No dedicated devices or hardware required. Tablets, phones, and smart TVs can all call numbers while showing the live queue.

Customer scanning a GOxCALL QR code to get a ticket at a restaurant
  • Scan a QR code with your phone to get a ticket
  • No app download required
  • Supports multiple locations
  • Fully brand-customizable
  • No extra hardware to buy
  • Unlimited tickets, same price per counter
  • Subscribe to counters on demand, adjust anytime

Real Results From GOxCALL Deployments

Digital queuing replaces manual number-calling, boosting both customer experience and service efficiency

  • 20-30%

    Fewer walkaways before being served

    Cuts down on customers giving up and leaving after waiting too long

  • 15%

    More customers served per day

    Serve more customers in the same operating hours, with smoother turnover

  • 85%

    Shorter perceived wait times

    Real-time queue progress and estimates make waiting feel less painful

  • 84%

    Faster check-in and calling

    Ticketing and calling are fully online, for a quicker, smoother flow

  • $0

    Hardware cost

    Go live with the tablets, phones, and TVs you already have — no dedicated equipment needed

  • Protects customer privacy

    No need to call names out loud in-store; customer information stays private

How It Works

How GOxCALL Smart Queuing Works

GOxCALL is a cloud based queuing feature on the GO CAYIN platform that lets any business run digital ticket queues without extra hardware.

1
Activate your queue
Subscribe to poster Pro or higher on GO CAYIN and add a GOxCALL counter to turn on smart queuing. Each counter is its own queue with a custom name and color.
2
Customers get a ticket by scanning
Customers scan a QR code on a tablet, TV, or printed sign to receive a digital ticket instantly. No app download, no registration, and they can check their number and how many people are ahead anytime.
3
Staff call numbers from any device
Staff call numbers from a browser on any computer, tablet, or phone. No software install, no dedicated hardware.
4
Customers are served
When customers see their number come up, they head in for service — a smooth process with no missed tickets.
TV screen showing the live GOxCALL queue board and QR code
GOxCALL phone camera scanning a QR code
Queue
Now serving
1
Get Ticket
Confirm Ticket
Enter last 3 digits of your phone
000
Cancel
Confirm
Your number
3
2 people ahead of you
Get New Ticket
Clinics & Hospitals
Ease crowding in the waiting room and let patients wait freely, without adding staff
Restaurants & Retail
Manage peak hours effectively and improve the customer waiting experience
Government & Public Services
An orderly, transparent queuing system for check-in, renewals, and service counters

Scan a Tablet or TV Screen
to Get a Ticket

The ticketing QR code displays right on your digital signage screen — customers scan it to get a digital ticket instantly, no walking up to the counter to queue. Queue status updates live, so wait progress is always clear.

Digital Signage Doubles as a Ticket Kiosk
Your existing screen becomes the ticketing point — no extra hardware to buy
Customer scanning the GOxCALL QR code on a TV screen to get a ticket
Queue
Now serving
1
Get Ticket
Confirm Ticket
Enter last 3 digits of your phone
000
Cancel
Confirm
Your number
3
2 people ahead of you
Get New Ticket

Printed QR Ticket Signs
No Crowding at the Door

Print the ticketing QR code as a tabletop sign or poster. Customers scan it to get a ticket, then are free to do as they please instead of queuing at the door. Ticketing, waiting, and calling all happen online.

Get Started With Just One Sheet of Paper
Print the ticketing QR code and place it at your entrance or counter — that's it
GOxCALL printed QR code ticket sign on a store counter

Call Numbers From Any Device

Staff can call numbers straight from a browser, whether they are using a computer, tablet, or phone. There is no software to install and no dedicated hardware to set up, so front desk teams gain the flexibility to manage queues from wherever they are.

Computer
Tablet
Phone
No Extra Hardware Investment
Manage your whole queue with the devices you already have
GOxCALL browser based number calling on tablet and phone
G GoxCall Counter
Now calling
006
Enter number (optional)
-
123 456 789 Backspace 0 Call
Reset Next

Call or Next = next number; enter number then Call = jump.

G GoxCall Counter
Now calling
006
Enter number (optional)
-
123 456 789 Backspace 0 Call
Reset Next

Call or Next = next number; enter number then Call = jump.

Operations Dashboard
Four Key Metrics at a Glance

Today's ticket count, average wait time, people currently waiting, and active queues, four key metrics, always live. Paired with a 7 day traffic trend and today's traffic pattern, foot traffic and service performance become clear at a glance, so decisions can be backed by data.

See the Trends
Track peak hours and wait conditions for more precise staffing and scheduling
GOxCALL computer dashboard screen
GOxCALL operations dashboard live metrics

One Queue,
Same Price However Many Tickets

Once you subscribe to a queue, the price stays the same no matter how many tickets it issues. Even a rush of customers during peak hours will not cost you extra.

No Cap on Tickets Issued
Same price per counter, no matter how much you use it
Customers scanning to get GOxCALL tickets during a rush

Subscribe to Queues On Demand
Save and Stay Flexible

Subscribe to exactly as many queues as you need, each month. Add or remove queues as your needs change, with no need to buy more than you need upfront. Scale up as you grow.

Add or Remove Every Month
Adjust counter count to match your pace of business for more predictable costs
GOxCALL flexible queue subscription plan

Pricing

GOxCALL Add-on Plan

Billed per queue, with unlimited tickets. Subscribe on demand, save and stay flexible.

Add-on
GOxCALL Queues
USD $7 / queue per month
  • Tablet, TV, and printed QR code ticketing
  • Call numbers from any computer, tablet, or phone
  • Four real-time operations metrics
  • 7-day traffic trend plus today's pattern
  • Queue status synced live across every screen
  • Unlimited tickets, same price per counter
  • Subscribe to counters on demand, adjust monthly
Subscription requirement
Requires an active poster Pro or Pro Team plan before you can add GOxCALL
Subscribe to GOxCALL

Ready to Build a Smoother Service Experience With Technology?

Subscribe to GOxCALL today and start a new era of smart queuing

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Requires a poster Pro or Pro Team subscription